For grievances, submit the form or contact us.

You may also write to us at the policy issuing address as mentioned in the policy schedule.

1800 572 3013 (toll-free)
customer.support@kshema.co
If the resolution does not meet your expectations, contact:
GRIEVANCE REDRESSAL OFFICER
Ms. Anupriya Akashipu

Email: gro@kshema.co 
Phone: 89775 14400

  1. If you are not satisfied with the resolution provided by the Grievance Redressal Officer, you may register your complaints at Bima Bharosa Portal of IRDAI at https://bimabharosa.irdai.gov.in/. You may also reach out to IRDAI Grievance Call Centre (IGCC) at 1800 4254 732 / 155255 for voice calls and complaints@irdai.gov.in through e-mail for registration of your grievance/complaint. For more details, you may visit IRDAI site at https://irdai.gov.in/igms1
  2. If you are still not satisfied after having followed the above steps, you may approach the Insurance Ombudsman for Redressal. Login to https://www.cioins.co.in/Ombudsman to get details on Insurance Ombudsman Offices.
Grievances Page

This form is for grievances only. For claims and corporate enquiries, visit our dedicated Contact page