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You can file a claim easily through the Kshema app or by contacting the customer support team on 1800 572 3013 (Toll Free) with your policy details.

Usually, you need your policy documents, proof of crop damage (like photos), and farm details. However, the company may need any additional documents to expedite decision on your claim.

We aim to process claims as quickly as possible using advanced satellite imagery and remote sensing technology, in line with timelines prescribed by the regulator. However, in certain cases, adverse weather or on-ground conditions may cause unavoidable delays. We remain committed to keeping farmers informed and ensuring every genuine claim is settled fairly and transparently.

Yes, Kshema allows pre-harvest claims if your crops are damaged by insured events.

After filing, an assessment is done through satellite images to verify the damage.

Kshema’s customer support and local point-of-sale agents can assist you with filing your claim.

Yes, you can track your claim progress anytime through the Kshema app.