Roles & Responsibilities:

• Manage the end-to-end claims process, from claim intimation, required documentation, coordination with the deputed surveyors, investigation, negotiation & settlement within expected timeline.
• Serve as the primary point of contact for clients regarding claims-related inquiries and updates, providing timely and accurate information.
• Review insurance policies to determine coverage, adequacy of sum insured and ensure compliance with policy terms and conditions.
• Analyse claims data to identify trends, patterns, and opportunities for process, coverage & price improvement.
• Stay up to date on industry regulations and compliance requirements, ensuring adherence to legal and regulatory standards.
• Maintain accurate and detailed records of business, claims activity including risk assessment, correspondence, and settlements.
• Knowledge of GIS based Assessment Claims.
• Claims reporting of information to internal and external authorities in specified formats.
• Knowledge on handling grievance and reporting format as per the IRDAI guidelines.
• Assessment, Quality check and settlement of Crop claims.

Required Skills:

• Must have Experience of 9-11 years in retail claims settlement.
• Minimum 10 years’ experience in Crop Insurance business.
• Good in Communication, Microsoft Advance Excel and PPT.

Educational Qualification:

Graduate/MSc Agri/Agri Graduate/preferably agricultural related graduate degree.