• Grievances


  • Call us on the toll-free number: 1-800-572-3013
    E-mail to us @

  • You may write to us at the policy issuing address as mentioned in the policy schedule.

  • iAgri: Customer may lodge their grievances/complaints through iAgri app also.

  • If your grievance/complaint is not resolved, you may write to our designated Grievance Officer – @

  • If you are not satisfied with the resolution provided by the Grievance Redressal Officer, you may register your complaints at Bima Bharosa Portal of IRDAI at You may also reach out to IRDAI Grievance Call Centre (IGCC) at 1800 4254 732 / 155255 for voice calls and through e-mail for registration of your grievance/complaint. For more details, you may visit IRDAI site at

  • If you are still not satisfied after having followed the above steps, you may approach the Insurance Ombudsman for Redressal. Login to to get details on Insurance Ombudsman Offices.